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  Guy Bisson M.D.,
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Bea Felker

Bea Felker
Telehealth Coordinator
Yukon government
Department of Health and Social Services

Digital Solutions in Northern
Communities – Telehealth

Bea Felker is a visionary. Her primary job is the telehealth coordinator for the Yukon government’s department of Health and Social Services and after only two years of operation, Felker says the Yukon Telehealth program is making a positive difference in the lives of Yukoners.

“The telehealth network is providing us with fantastic new options to communicate more effectively with more people. Not only are we saving valuable time – but our communications are far more effective on a number of levels due to the multi-media capabilities,” said Felker.

“The network serves us in a number of ways,” she explained. “Patient care is obviously enhanced, but also health professionals use the network to share information and support one another. Telehealth reduces professional isolation and allows healthcare staff in a remote community to access services from the main hospital in Whitehorse and other locations.”

Physicians and nurses can now access continuing education that they would have to forego in the past due to travel and time commitments. There are also public education sessions that are geared to patients available via the telehealth network.

Felker describes one of the features the system is providing Yukon patients and their families; “Family members in remote communities are now able to have a ‘virtual’ visit with someone who is experiencing a long hospitalization. It’s a small thing, but something very important for families wanting to stay close and supportive during traumatic times.”


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