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Dr. Robert Crawhall

Dr. Robert Crawhall
President of the National Capital Institute of Telecommunications

Finding your Smart Community "Sweet Spot"

It is the role of the NCIT to provide the glue, which brings together industry, academia and governments to work together to cooperatively pursue the development of technology, which will benefit our lives and our economies for years to come. Despite our name, the reach and impact of the NCIT goes far beyond Canada's national capital region. Our partners come from all across
Canada and in fact from across the globe. The results of our collaborative efforts will eventually make a difference in the way you live, the way you work, and the manner in which health and educational services are eventually delivered into you community.

In part the NCIT manages the crystal ball that Canadian industry and governments rely on to determine where our telecommunications research dollars should be focused in order to have the maximum impact on the future well being of our industry and our country.

What our crystal ball is telling us today, is that the telecommunications technology landscape is undergoing a dramatic shift.

Five, or even ten years ago, there was a prevailing belief that if we provided communities, homes and businesses with more bandwidth, that bandwidth would be used for purposes that would generate economic benefits and generally improve all of our lives. Not all of us are living in bandwidth rich communities yet, but we can now see our way clear to a time when this condition will be a reality across Canada.

The next wave of Internet technology deployment promises to be an even more rewarding one than the first. However it will require a much high degree of cooperation and understanding between the technology community and their end users. Opportunities exist in every endeavour to make our industries, our schools, our health services and our governments dramatically more efficient and more effective. I like to refer to these opportunities as "sweet spots". Whereas, many opportunities exist to obtain a 10% savings or productivity gain from IP technology, it is those opportunities to experience 500% gain or more that will deliver the real rewards that come from the next wave of Internet technology deployment. Finding these "sweet spots" will require a new spirit and a new process of cooperation and communication between technologists and end users.


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